At age nine, I got a paper route. Sixty-six papers had to be delivered to sixty-six families every day. I also had to collect thirty cents a week from each customer. I ow...
Amazon webhosting dropped Wikileaks as a customer after receiving a complaint from U.S. Senator Joe Lieberman, despite the fact that...
Our new attitude is how can we put you in...
Everyone says Toyota is the best company in the world, but the customer doesn't care about the world. They care if...
A satisfied customer is the best busin...
Think about it: if you were running a multi-million dollar company, and your database of customer information was stolen, would you want to tell your clients? No. Most co...
There is only one boss. The customer. And he can fire everybody in the company from the chairman on...
I never trust an executive who tends to pass the buck. Nor would I want to dea...
People will buy anything that is 'o...
The golden rule for every business man is this: 'Put yours...
